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Privacy Policy

Jan 27, 2026

Privacy Policy

Protection of personal data and privacy is of utmost importance to us at ZanReal. We make every effort to secure the personal data of those visiting our website and using our services. This privacy policy clearly presents and explains the principles and scope of processing all personal data. It also contains the procedure for using cookies. We apply the most modern technical and organizational measures to ensure a high level of protection in the processing of personal data.

This privacy policy is directed to all persons using the website https://zanreal.com. It applies from December 17, 2025. The last update took place on December 17, 2025.

Definitions

  1. Administrator – the entity that independently determines the purposes and methods of processing personal data. The administrator of personal data is ZANREAL Mateusz Janota, 3 Maja 30a, 44-200, Rybnik, Poland.
  2. Personal Data – information about an identified or identifiable natural person.
  3. Website: the website available at: https://zanreal.com
  4. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  5. User – persons visiting our website or using our services.
  6. Policy – this privacy policy, effective from December 17, 2025.
  7. Cookies – data files, text files stored on users' devices (e.g., laptop, computer, tablet, or phone) sent by websites.

Who is the Data Controller and How to Contact?

The Data Controller of all website users, within the meaning of the GDPR, is ZANREAL Mateusz Janota, the administrator of the website available at: https://zanreal.com

How to Contact the Data Controller?

For all matters concerning the processing of personal data in connection with using the website https://zanreal.com, you can contact the administrator via email: privacy@zanreal.com or by correspondence to: ZANREAL, 3 Maja 30a, 44-200, Rybnik, Poland

How Do We Obtain Your Personal Data and What Type of Data Do We Process?

We received your personal data from you when you entered the website, filled out a contact form, made inquiries, or subscribed to the newsletter. Additionally, we collect data through the account registration form on the website. The Administrator processes the following personal data:

  1. Name and surname/company name, email address, phone number, information contained in the message sent through our website and via email to fill out the contact form and contact us.
  2. Name and surname, email address to configure your newsletter subscription.
  3. Company name, VAT number, name and surname, address, email, phone number, and login for account registration.
  4. In connection with the use of cookies: IP address, domain name, browser type, operating system type, and data about the User's navigation path and time spent on specific subpages.
  5. Data necessary to place an order and issue an invoice or receipt: name, surname, company name, address, VAT number, phone number, email address when placing an order.

For What Purposes Do We Process Your Personal Data?

Your personal data is processed for the following purposes:

  • Communication with you. We use your personal data to communicate with you in connection with the services provided through various channels, e.g., by email or through a contact form.
  • Sale and delivery of products, services, and full use of the website https://zanreal.com. We use your personal data to accept and fulfill orders.
  • Your data is processed to conduct activities related to direct marketing, as well as to send newsletters with information about offers or content that constitutes commercial information sent electronically.
  • Ensuring service security. We use your personal data to ensure the security of services we provide electronically.
  • Preventing fraud. We use your personal data to prevent fraud and abuse and detect them to protect user security.
  • Compliance with legal obligations. We collect and use your data to comply with the law.
  • Handling complaints and inquiries. We use your personal data to handle complaints you submit or related to our website, as well as to respond to your questions.
  • Recommendations and personalization. Your personal data is processed to recommend products and services that may interest you.

On What Basis Do We Process Your Data?

In accordance with the GDPR, we process your data:

  1. When processing is necessary to fulfill a legal obligation (Article 6(1)(c) GDPR). The Administrator processes your personal data based on:
    • Consumer protection regulations
    • Tax law
    • Civil law
    • Telecommunications law regulations
    • Regulations on providing services electronically
  2. When processing is necessary for purposes arising from the legitimate interests pursued by the administrator (Article 6(1)(f) GDPR).
  3. When processing takes place based on your consent (Article 6(1)(a) GDPR).

Consent to the processing of your personal data is voluntary. You have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Do We Share Your Personal Data?

Your personal data is shared with entities dependent on the administrator. They observe an equally high standard of care for the security of your personal data. Sharing occurs for strictly defined purposes and in the manner described below:

  • We share your personal data with public authorities and entities performing public tasks or acting on behalf of public authorities, only to the extent and for purposes arising from generally applicable law.
  • We share your personal data with entities cooperating with the administrator who, based on appropriate agreements, process personal data.
  • We share your personal data with entities performing the administrator's tasks, including software providers.
  • We share statistical information about our users with third parties; third parties cannot identify any specific user based on this information.

Do We Transfer Your Data to Countries Outside the EEA?

Primarily, entities processing and collecting personal data on our website come from Poland and European Economic Area (EEA) countries. Outside the EEA, only an entity cooperating in providing statistical services for our website, which uses Google Analytics – Google Inc., has its headquarters in the USA. According to European Commission guidelines, we have made an individual assessment of the level of data protection provided in cross-border data transfers to Google. In our assessment, Google's Privacy Policy contains all necessary contractual clauses to ensure an appropriate level of protection for this data. By using our website, you consent to the transfer of your statistical data to Google Inc., which has its servers and headquarters in the USA. If you do not consent to the transfer of your data, you should stop using our website.

How Long Do We Process Your Personal Data?

We will store data for the period necessary to achieve the above purposes; not shorter than the period specified in archiving regulations or other legal provisions. We will also retain electronic documents containing personal data if:

  1. The data may be relevant for any ongoing or future court proceedings.
  2. Required by legal regulations.
  3. We determine that the data may be relevant in establishing, enforcing, or defending our rights.

What Rights Do You Have Regarding the Processing of Personal Data?

Processing your personal data involves the obligation to respect your rights concerning the protection of your privacy.

Method of exercising your rights: To ensure the implementation of your rights, you can contact the Administrator by sending an email to: privacy@zanreal.com. By contacting the indicated person, you can receive a copy of your data or obtain other information about their processing. For the security of your personal data, we have implemented internal procedures that will easily allow us to fulfill your rights.

If you want to exercise any of the rights described below, contact the Administrator at privacy@zanreal.com

Right of access to your personal data. Exercising this right enables us to provide you with information on whether we process personal data related to you, and if so, you then have the right to receive a copy of personal data. It will also allow you to verify whether we process your data in accordance with the law.

Right to rectification of your personal data. If you notice that your data is incomplete, incorrect, or outdated, you have the option to request correction of the indicated information. Remember that when fulfilling your request, we are obliged to verify the correctness of the new personal data provided to us related to you.

Right to restriction of processing of your personal data. Remember that when you object to further processing, we must verify whether we still have overriding and legally justified grounds to continue processing your personal data. Exercising this right allows you to request the restriction of further processing of your personal data in the following cases:

  • When you question the correctness of your personal data.
  • When it turns out that our processing is not in accordance with applicable legal provisions.
  • When your data is needed to establish, pursue, or defend claims.

Right to erasure of your personal data. We are obliged to delete your personal data without undue delay:

  • When your data is no longer necessary for the purposes for which it was collected or otherwise processed.
  • When you have exercised your right to object to data processing.
  • When you have withdrawn consent on the basis of which we processed your personal data.
  • When we processed your data unlawfully or we are obliged to delete your personal data to fulfill an obligation imposed by applicable legal provisions.

Remember that we are not always obliged to delete your data, especially when processing it is necessary to fulfill a legal obligation.

Right to object to the processing of your personal data is appropriate when you believe that processing affects your rights or freedom. You can justify the right to object with a particular situation related to you from which it follows that processing your personal data violates your rights or freedom. In some particular situations, we may demonstrate that we have legally justified grounds for processing personal data that are overriding to your rights and freedoms. Mainly in the case of ensuring website security and preventing fraud. In the indicated cases, this right is not combined with the right to delete data.

Right to data portability of your personal data. If you want to receive personally or deliver to a third party you indicate your personal data in a common machine-readable format, you can exercise the right to transfer your data.

Right to lodge a complaint. Remember that you also have the right to lodge a complaint in connection with our processing of your personal data to the supervisory authority, which is the President of the Office for Personal Data Protection. Although you have the right to complain, we will be very grateful if, before filing a complaint, you give us a chance to deal with your case and doubts related to our processing of your personal data. For this reason, we kindly ask you to contact the Data Administrator.

We make every effort to respond to all legally justified requests as quickly as possible. If your request is particularly complex or you have submitted several requests, their recognition may take us longer than is standard. In such a case, we will inform you about the extension of the deadline and provide you with current information regarding the fulfillment of your request.

How Secure is Information About Me?

  • We strive for the highest level of security for website users, so we constantly work on securing and protecting your personal data during transmission using specialized encryption protocols and dedicated software.
  • We organize, maintain, and update physical, electronic, and procedural safeguards for personal data related to acquiring, storing, and disclosing personal data of our users. Implemented safeguards give you the highest level of security for your personal data.
  • All information about you that we process, we store on appropriately encrypted and secured servers. The Administrator regularly assesses the level of security within its network and cares about monitoring internal regulations and procedures applied to protect data against all possible negative consequences.
  • Remember that even the highest security standards implemented based on the most modern technologies do not provide complete security for your personal data when information is shared via the Internet or publicly available networks. Therefore, there is a risk that unauthorized third parties may gain access to your personal data.

Commercial Information – Marketing and Newsletter

We may use your contact data and information about your activities on the portal to promote our goods and services. Data processed and regulations applied based on your consent are always appropriately regulated. We also ensure that you can withdraw consent to the processing of your personal data for marketing purposes and express an objection to the processing of your data for this purpose.

The basis for marketing activities is primarily your consent and the legally justified interest of the Administrator in promoting services. Remember that allowing the Administrator to conduct marketing activities is entirely voluntary. We will process data for marketing purposes until you withdraw your consent to receive commercial information from the Administrator.

Services on zanreal.com may include advertisements from third parties and links to their websites. External advertising partners may collect information about you only when you interact with their content, advertisements, and services.

Changes to the Privacy Policy

The Privacy Policy may be changed or updated by us, especially in the case when the need or obligation to introduce changes arises from changes in legal provisions. All significant changes will be posted on this page, and we will additionally inform you about them through our website.

Final Provisions

Additional information on the processing of your personal data, including answers to questions regarding the entire scope of the Privacy Policy, will be obtained by contacting the administrator.

Contact Us

If you have questions about this Policy, please contact us at privacy@zanreal.com or write to us:

ZANREAL Mateusz Janota
3 Maja 30a
44-200, Rybnik, Poland